An order reference number is a unique 8-character number (made up of letters and numbers) that is assigned to your order.
Where can I find my Order Reference Number?
You can find this on your order confirmation email as shown below, right after you place an order.
When would I need my Order Reference Number?
The order reference number will help us pinpoint your order when you contact us. Simply quote your order reference number when you speak to an advisor. Don’t worry if you don’t have the number to hand our team will still be able to help.