Ordering & Delivery

• How to place an order?
• How to track my order?
• What are my delivery options?
• My order was split into multiple deliveries. Where is the rest of my order?
• What is an Order Reference Number?
• VAT Charges for Jersey and Guernsey
• Sale information
• Nextunlimited information
• Delivery to a BFPO Address
• Ordering Gift Cards & eVouchers
• Received communication from Next?
• Using a Gift Card or eVoucher to place an order
• I need more time to pick up my parcel from store?
• How to order flowers & wine?
• Will all my items be delivered together?
• How to check my order was successful?
• I want my delivery to go to an alternative address, can I do this?
• How to cancel my order?
• Do you deliver overseas?
• I’m moving abroad. Can I still shop with you?
• How can I redeem promotional discount?
• What if I’m not in when my order is delivered?
• Store Delivery information