Returns & Refunds

• How can I return my items?
• Our Returns Policy
• Refunds
• Further information on credit account refunds
• Requesting a refund if your nextpay Account is in credit
• Faulty, Damaged or Incorrect Item received
• Request a replacement returns label
• I’ve been sent a Late Returns eVoucher. How do I use this?
• Our Store Returns Policy
• I’ve arranged an Evri Courier Collection. What happens now?
• How can I obtain a VAT receipt
• Exceptions to the Returns Policy